Tough1 Hay Hoops XL

Returns are accepted within 7 days from the date of delivery. After this period, we regret that we cannot process your return. EXCEPTION: Final Sale saddles are not eligible for return.

Eligibility for Returns:

To be eligible for a return, the item(s) must be in its original condition, with no signs of use or damage. New items must remain in their original unopened packaging.

Restocking Fee:

A 15% restocking fee will be applied to all returned items. This fee is calculated based on the original purchase price.

Return Shipping Fee (Used Saddles):

A flat rate return shipping fee of $74.95 will be deducted from your refund. This fee covers the cost of return shipping and processing. You will receive a return shipping label within 24 hours of Return authorization approval.

Return Shipping Fee (All items except used saddles):

Buyer is responsible for return shipping. All returns must be pre-approved with a Return Authorization.

Thank you for choosing The Saddle Consignor for your saddle needs. To ensure a smooth and transparent shopping experience, please review our shipping policy outlined below:

Shipping Cost Calculation:

The shipping cost for your order will be calculated at the time of checkout.

Shipping costs are determined based on various factors, including the size, weight, and shipping address.

We strive to provide accurate shipping estimates to offer fair and reasonable pricing.

Shipping Methods:

We offer various shipping methods to accommodate your preferences and delivery timeframes.

The available shipping methods will be displayed during the checkout process.

All saddle orders require signature upon delivery.

Shipping Timeframe:

Once your order is confirmed and payment is received, our team will process it for shipment within 2 business days. Drop shipped items may take 3-4 business days.

The estimated shipping timeframe will be provided during the checkout process.

Please note that delivery times may vary based on your location. 

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

International Shipping:

The Saddle Consignor does not currently offer international shipping calculation at checkout.

International shipping costs and delivery times may vary. Please contact us to request an international shipping quote.

Shipping Address Accuracy:

It is essential to provide accurate shipping information during the checkout process.

The Saddle Consignor is not responsible for delays or additional charges resulting from inaccurate shipping information.

Shipping Cost Responsibility:

The customer is responsible for all shipping costs associated with their order.

These costs include, but are not limited to, shipping fees, customs duties, and taxes (for international orders).

Shipping Inquiries:

If you have any questions or concerns regarding your shipment, please contact our customer support team at info@saddleconsignor.com

Please take the time to review this shipping policy carefully. By completing your purchase with The Saddle Consignor, you agree to abide by the terms outlined above. We appreciate your trust in our consignment services and look forward to serving your saddle-related needs. If you have any further questions, feel free to reach out to us.

Thank you for choosing The Saddle Consignor!

WARNING: This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For a list of these chemicals, visit OEHHA’s Prop 65 List. For more information, see Prop 65 Information.